Baji Rules and Regulations in Bangladesh

By accessing the Baji platform, you enter into a binding agreement with the operator. These general terms apply to all users in Bangladesh who register an account, use the available services, or participate in any betting or gaming activity on the platform.

User Agreement

Registration on the platform constitutes full acceptance of these terms and conditions. If you do not agree with any provision stated herein, you must discontinue use of the platform immediately. Continued use of the services following any update to these terms constitutes acceptance of the revised version.

Eligibility Requirements

To use the platform and place a bet, users must meet the following criteria:

• Be at least 18 years of age at the time of registration.
• Be a resident of a jurisdiction where online betting services are legally permissible.
• Not be registered as a self-excluded individual on any responsible gambling register.
• Provide accurate, complete, and verifiable personal information during the registration process.

Rights to Modify Terms

The operator reserves the right to amend, update, or replace any part of these terms at any time. Users will be notified of significant changes through the platform or via registered contact details. Continued use of the services after any modification constitutes acceptance of the updated terms.

Proper Use of the Platform

Users are permitted to use the platform strictly for lawful personal entertainment purposes. The following conduct is prohibited:

• Using automated tools, bots, or scripts to interact with the platform.
• Attempting to manipulate odds, outcomes, or the behaviour of any betting event.
• Sharing account credentials or allowing third parties to use your account.
• Engaging in any activity that compromises the integrity of the platform or other users.

Content Protection

All content available on the platform, including text, graphics, software, odds displays, and event data, is the intellectual property of the operator or its licensed partners. Reproduction, redistribution, or commercial use of any platform content without prior written authorisation is strictly prohibited.

Limitation of Liability

The operator shall not be held liable for losses arising from:

• Technical failures or service interruptions beyond the operator's reasonable control.
• User error, including incorrect bet placement or account mismanagement.
• Third-party service disruptions affecting payment processing or data feeds.

The platform's liability is limited to the amount deposited by the user in relation to the specific event or transaction in question.

All betting activity on the platform is governed by the following rules. These apply to sports betting, live events, and all other wagering services available to users in Bangladesh.

Eligibility to Place a Bet

Only registered and verified users who meet the platform's general eligibility requirements are permitted to place a bet. Accounts that are under review, restricted, or suspended are not authorised to participate in any betting event.

Bet Acceptance Procedures

A bet is considered accepted only when the platform has confirmed the wager and issued a unique transaction reference. Bets submitted during periods of technical disruption or connectivity issues may not be registered. The operator reserves the right to void any bet placed after an event has commenced, where the outcome was already determined at the time of placement.

Minimum and Maximum Betting Amounts

The platform sets defined minimum and maximum limits for each bet, which may vary by:

• Sport or event type.
• Market selection.
• Account tier or verification status.
• Promotional period or special event.

Specific limits are displayed within the betting interface at the time of wager placement. Users should review applicable limits before confirming any bet.

Calculation of Wins and Losses

All winnings are calculated based on the confirmed odds displayed at the time a bet is accepted. In the event of a dispute regarding odds or event outcomes, the operator's records shall be considered the authoritative source. Payout calculations are as follows:

• Single Bet: Stake multiplied by the accepted odds.
• Accumulator Bet: Sequential multiplication of all individual odds against the original stake.
• Each-Way Bet: Calculated separately for win and place components at the stated terms.

Betting Restrictions

The operator reserves the right to impose restrictions on individual accounts, including reduced maximum bet limits, based on betting patterns or risk assessment. Restrictions may be applied without prior notice in cases where irregular or potentially fraudulent activity is detected.

Cancellation Policies

A bet that has been accepted and confirmed cannot be cancelled or amended by the user. The operator may void a bet under the following circumstances:

• An event is cancelled or postponed beyond the permitted rescheduling window.
• Incorrect odds were published due to a technical error.
• The relevant market is suspended prior to settlement.
• Evidence of match manipulation or integrity violations is identified.

In all void scenarios, the original stake is returned to the user's account.

All financial transactions on the platform are subject to the following rules. Users in Bangladesh must comply with these requirements to maintain uninterrupted access to deposit, withdrawal, and account funding services.

Fundamental Rules for Account Funding

• All deposits must be made using a payment method registered in your own name.
• Third-party funding is strictly prohibited and may result in account suspension.
• Deposited funds must be used for betting purposes and are subject to applicable bonus terms where a bonus has been claimed.
• The platform does not charge deposit fees; however, your payment provider may apply independent charges.

Available Deposit and Withdrawal Methods

Minimum and maximum transaction limits apply to each method and are displayed within the cashier section of your account at the time of the transaction.

Transaction Processing and Timeframes

• Deposits are credited to your account immediately upon confirmation from the payment provider.
• Withdrawals are processed within 24 to 72 hours following successful verification of the request.
• Processing times may be extended during periods of high demand, public holidays, or where additional verification is required.

Security Requirements and Identity Verification (KYC/AML)

To comply with anti-money laundering regulations and protect account holders, the platform requires identity verification before processing withdrawals or upon review of account activity. The following documentation may be requested:

• Government-issued photo identification (National ID Card, Passport, or Driving Licence).
• Proof of residential address dated within the last 90 days.
• Proof of payment method ownership.

Failure to provide requested documents within the specified timeframe may result in a delay or suspension of withdrawal processing.

Transaction Restrictions

The operator reserves the right to decline, delay, or reverse a transaction under the following circumstances:

• Suspicion of fraudulent activity or unauthorised account access.
• Breach of these terms and conditions.
• Pending verification requirements.
• Regulatory or compliance obligations.

Cancellation of Transactions

Deposit transactions that have been submitted and confirmed by the payment provider cannot be reversed by the user. Withdrawal requests that have not yet been processed may be cancelled through the account management section. Once a withdrawal has been approved and dispatched, it cannot be recalled.

The platform is committed to promoting responsible gambling and supporting users who may experience difficulties related to betting behaviour. The following tools and resources are available to all registered users in Bangladesh.

Account Control Tools

Users have access to a range of self-management tools within their account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your account.
• Betting Limits: Restrict the maximum amount that can be wagered within a defined period.
• Loss Limits: Define the maximum amount you are prepared to lose within a set timeframe.
• Session Time Limits: Receive notifications or automatic logouts after a specified duration of platform use.
• Reality Checks: Periodic on-screen reminders displaying the time elapsed during your current session.
• Self-Exclusion: Temporarily or permanently suspend access to your account if you believe your betting behaviour requires intervention.

All limit adjustments that reduce your activity take effect immediately. Requests to increase limits are subject to a mandatory cooling-off period before activation.

Self-Assessment

Users concerned about their betting habits are encouraged to complete a self-assessment questionnaire available in the Responsible Gambling section of the platform. This tool helps identify patterns of behaviour that may indicate the need for additional support.

External Support Resources

If you or someone you know requires professional support for gambling-related concerns, the following organisations provide confidential assistance:

• Gamblers Anonymous: International peer support network for individuals affected by problem gambling.
• GamCare: Provides information, advice, and free counselling for problem gambling.
• BeGambleAware: Offers a national helpline and online chat support for those affected by gambling harm.

The platform encourages all users to engage with these services without hesitation if gambling is negatively affecting their wellbeing or finances.

The platform operates in full compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. All users in Bangladesh are subject to these obligations as a condition of account use.

Legal Obligations

The operator is legally required to:

• Prevent the platform from being used to launder proceeds of crime or finance terrorism.
• Maintain records of all financial transactions conducted through user accounts.
• Report suspicious activity to relevant regulatory and law enforcement authorities where required by law.
• Conduct ongoing due diligence on user accounts and financial behaviour.

Identity Verification (KYC)

All users must complete a Know Your Customer (KYC) verification process. This includes the submission and validation of:

• A valid government-issued identity document.
• Proof of address.
• Source of funds documentation, where applicable.

KYC verification may be required at registration, prior to first withdrawal, or at any point the operator deems necessary based on account activity or transaction volume.

Transaction Monitoring

All transactions are subject to automated and manual monitoring for indicators of suspicious activity, including but not limited to:

• Unusually large deposits or withdrawals inconsistent with account history.
• Rapid cycling of funds through the platform without corresponding betting activity.
• Multiple accounts transacting in coordinated patterns.
• Use of payment methods not associated with the registered account holder.

Suspicious Activity Detection

The platform employs dedicated compliance systems to identify and flag unusual patterns in real time. Where suspicious activity is identified, the operator may:

• Request additional documentation from the user.
• Place a temporary hold on account activity pending investigation.
• Escalate findings to the relevant regulatory authority.

Consequences of Policy Violations

Users found to have violated AML or CTF policies are subject to the following actions:

• Immediate restriction or suspension of account access.
• Freezing of funds pending regulatory review.
• Permanent account closure.
• Reporting of activity to law enforcement authorities in accordance with legal obligations.

Funds associated with confirmed money laundering activity will not be returned and may be subject to seizure under applicable law.

The platform is committed to protecting the personal data of all users in Bangladesh. This section outlines what information is collected, how it is used, and the rights available to users regarding their personal data.

Personal Data Collected

The following categories of personal data may be collected during registration, account use, and financial transactions:

• Identity Information: Full name, date of birth, nationality, and government-issued identification details.
• Contact Information: Email address, phone number, and residential address.
• Financial Information: Payment method details, transaction history, and account balance records.
• Technical Information: IP address, device identifiers, browser type, and session activity logs.
• Behavioural Information: Betting history, platform navigation patterns, and preference settings.

How Personal Data Is Used

Collected data is used for the following legitimate purposes:

• Account registration and ongoing identity verification.
• Processing deposits, withdrawals, and bet settlements.
• Compliance with legal, regulatory, and AML obligations.
• Detection and prevention of fraud and unauthorised account access.
• Communication regarding account activity, promotions, and policy updates.
• Improvement of platform performance and user experience.

Personal data is not sold to third parties. It may be shared with regulated service providers, payment processors, and regulatory authorities only where legally required or operationally necessary.

User Rights Regarding Personal Data

Users in Bangladesh retain the following rights concerning their personal data held by the platform:

• Right of Access: Request a copy of all personal data held in relation to your account.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of personal data, subject to legal retention requirements.
• Right to Restriction: Request that processing of your data be limited in specific circumstances.
• Right to Data Portability: Receive a structured copy of your data in a commonly used format.
• Right to Object: Object to processing of your data for specific purposes, including direct marketing.

To exercise any of these rights, users may submit a formal request through the platform's designated support channel. Requests will be processed within 30 days of receipt.

Data Retention

Personal data is retained for as long as the account remains active and for a minimum period of five years following account closure, in accordance with regulatory and legal requirements.

The platform applies comprehensive technical and organisational security measures to protect user accounts, personal data, and all financial transactions. The following protocols are in place for all users in Bangladesh.

Data Encryption

All data transmitted between users and the platform is protected using industry-standard Transport Layer Security (TLS) encryption. This ensures that sensitive information, including login credentials, payment details, and personal data, cannot be intercepted during transmission. Data stored on the platform's servers is encrypted at rest using AES-256 encryption standards.

Two-Factor Authentication

Users are strongly advised to enable two-factor authentication (2FA) on their accounts. When activated, 2FA requires a secondary verification step at the time of login, providing an additional layer of protection against unauthorised access. Verification may be completed via:

• A one-time passcode (OTP) sent to your registered mobile number.
• An authenticator application installed on your mobile device.

Continuous Activity Monitoring

The platform operates a continuous account monitoring system that detects and responds to the following security indicators:

• Login attempts from unrecognised devices or geographic locations.
• Repeated failed authentication attempts.
• Unusual transaction volumes or patterns inconsistent with account history.
• Concurrent active sessions on the same account.

Where a security concern is identified, the platform may temporarily suspend account access and contact the registered user to confirm identity before restoring service.

Organisational Security Measures

Beyond technical controls, the following organisational practices are maintained:

• Access to user data is restricted to authorised personnel on a need-to-know basis.
• Staff with access to sensitive systems undergo regular security training.
• Third-party service providers are required to meet equivalent security standards.
• Regular internal security audits and vulnerability assessments are conducted.

User Responsibilities

Users are equally responsible for maintaining the security of their accounts. The following practices are required:

• Do not share your password or account credentials with any third party.
• Use a strong, unique password that is not used across other platforms.
• Log out of your account when using shared or public devices.
• Report any suspected unauthorised account activity to the platform's support team without delay.

The operator cannot be held liable for losses resulting from a user's failure to follow these security guidelines.