Baji Privacy Policy

Baji collects personal information from users as part of its account registration, identity verification, and service delivery processes. This data is used to maintain account integrity, facilitate transactions, and ensure compliance with applicable legal obligations in Bangladesh.

Categories of Personal Data Collected

• Full name and date of birth
• National identification details (e.g., National ID or passport information)
• Contact information, including email address and phone number
• Financial details required for deposits and withdrawals
• Device and connection data, including IP address and browser type
• Behavioural data related to platform usage

Technical and Organisational Protection Measures

Baji applies a range of security controls to protect personal data from unauthorised access, loss, or misuse:

• Encrypted data transmission using industry-standard protocols
• Restricted internal access to personal information on a need-to-know basis
• Regular security assessments and system monitoring
• Secure storage infrastructure with access logging

User Rights

Users have the following rights in relation to their personal data:

• Access: The right to request a copy of personal data held by Baji
• Correction: The right to request updates or amendments to inaccurate information
• Deletion: The right to request removal of personal data, subject to legal retention obligations

Baji processes all personal data in accordance with the laws and regulatory frameworks applicable in Bangladesh, including obligations related to anti-money laundering, responsible gaming, and financial compliance.

Personal data collected through this platform is used exclusively for lawful, transparent, and clearly defined purposes. Baji does not process user information in ways that are incompatible with the purposes for which it was originally obtained.

Purposes of Data Processing

• Account Management: To create, maintain, and secure user accounts on the platform
• Transaction Processing: To facilitate deposits, withdrawals, and related financial operations
• Service Improvement: To analyse platform performance and enhance the quality of services offered
• Marketing Communications: To send relevant promotional materials where users have provided their consent
• Analytics: To understand user behaviour and improve platform functionality
• Regulatory Compliance: To meet obligations under applicable laws, including identity verification, fraud prevention, and responsible gaming requirements

Principles of Data Processing

All information is processed on the following lawful bases:

• Consent provided by the user at the time of registration or during subsequent interactions
• Contractual necessity, where processing is required to deliver the agreed services
• Legal obligation, where processing is mandated by applicable regulations
• Legitimate interest, where processing supports the secure and effective operation of the platform

Baji does not sell, trade, or otherwise transfer personal data to third parties for commercial gain outside the scope defined in this document.

Users of this platform retain the right to access, review, update, and request deletion of their personal data at any time, subject to applicable legal limitations.

Accessing and Updating Information

Users may access their personal information by logging into their registered account and navigating to the account settings section. Updates to contact details, personal information, or communication preferences can be made directly through the platform interface. For changes that require identity verification, users may be asked to provide supporting documentation.

Requesting Deletion of Data

Users who wish to request the deletion of their personal data may do so by contacting the Baji support team through the official communication channels listed on the platform. Deletion requests will be processed in accordance with applicable legal retention requirements. Certain data may be retained for a prescribed period to satisfy regulatory obligations, even following a deletion request.

Consent to Security and Payment Processing

By registering and using this platform, users acknowledge and consent to the following:

• The conduct of identity verification and security checks as required by applicable regulations
• The processing of payment data by authorised third-party payment service providers engaged by Baji to facilitate financial transactions

These processes are necessary for the lawful and secure operation of the platform and cannot be waived without affecting the user’s ability to access certain services.

This platform is intended exclusively for users who are 18 years of age or older. Baji does not knowingly collect, store, or process personal data from individuals under the age of 18.

Age Verification Limitations

While Baji takes reasonable steps to restrict access by minors, the platform cannot independently confirm the age of a user without the submission of valid identity documentation. Users are responsible for providing accurate information during the registration process. Any attempt by a minor to access or use this platform in contravention of these requirements is a violation of the platform’s Terms and Conditions.

Deletion of Data Belonging to Minors

If a parent or legal guardian becomes aware that their child has registered on this platform or has submitted personal data without appropriate authorisation, they are encouraged to contact Baji immediately through the official support channels. Upon verification of the reported circumstances, Baji will promptly delete any personal data associated with the minor’s account and take appropriate steps to prevent further access.

Baji operates within a global service environment, and personal data may be transferred to, stored in, or processed in countries outside of Bangladesh where Baji’s partners and service providers are based.

Basis for International Transfers

By registering on and continuing to use this platform, users provide their consent to the transfer of their personal data to jurisdictions outside Bangladesh as described in this document. Such transfers are carried out only where necessary for the delivery of platform services and in compliance with applicable data protection standards.

Confidentiality Obligations of Partners

All third-party partners and service providers who receive or process personal data on behalf of Baji are contractually bound to maintain the confidentiality and security of that data. These partners are required to handle all transferred information in accordance with standards consistent with this Privacy Policy and applicable regulations. Baji does not permit partners to use transferred data for purposes beyond those specified in the applicable service agreements.

This Privacy Policy constitutes a legally binding document that governs the relationship between Baji and its users with respect to the collection and processing of personal data. The terms set out in this document may alter, expand, or limit the scope and effects of certain rules and practices depending on the specific circumstances of each user’s engagement with the platform.

Acceptance and Applicability

The provisions of this disclaimer apply from the moment a user accepts this Privacy Policy. Acceptance is considered to have occurred upon any of the following:

• Electronic acceptance during the registration process (e.g., ticking a confirmation checkbox)
• A signed acknowledgement submitted in a form prescribed by Baji
• Continued use of the platform following notification of any updates to this document

Users who do not agree with any provision of this Privacy Policy are advised to discontinue use of the platform and contact the support team to initiate the closure of their account. Continued use of the platform following the publication of any revised version of this document will constitute acceptance of the updated terms.

Cookies are small text files that are placed on a user’s device by a website when the user visits that site. They are widely used to enable websites to function efficiently and to provide information to site operators.

How Baji Uses Cookies

This platform uses cookies for the following purposes:

• Statistical Analysis: To collect aggregated data on how users interact with the platform, enabling informed decisions about site performance and structure
• Behavioural Analysis: To observe usage patterns and identify areas for improvement in the user experience
• Personalisation: To remember user preferences and tailor the platform experience accordingly
• Platform Improvement: To test and implement enhancements based on collected data

Cookie Retention Period

Cookies placed by this platform are retained for a period of up to one year from the date they are set, unless a user clears their browser cookies prior to that date.

Managing Cookies

Users may configure their browser settings to refuse or delete cookies. However, disabling cookies may affect the availability or functionality of certain features on the platform. Most browsers provide instructions for managing cookie preferences within their help documentation.

By accessing and using this platform, users confirm that they have read, understood, and agree to be bound by the terms of this Privacy Policy in its entirety. Use of the platform constitutes full and unconditional acceptance of the practices described in this document.

Prevailing Version

The current version of this Privacy Policy, as published on the platform, supersedes all previous versions. In the event of any inconsistency between this document and any prior version, the current published version shall prevail. Baji reserves the right to update this Privacy Policy at any time. Users are encouraged to review this document periodically to remain informed of any changes. Continued use of the platform following the publication of an updated version will be treated as acceptance of the revised terms.

Baji may share personal data with third parties under specific and clearly defined circumstances. Such sharing is conducted only to the extent necessary and in accordance with applicable legal requirements.

Circumstances Under Which Data May Be Shared

• Legal Obligations: Where disclosure is required by law, court order, or a directive from a competent regulatory authority
• Dispute Resolution: Where sharing is necessary to investigate, prevent, or resolve disputes, fraud, or security incidents
• Service Agreements: Where third-party service providers are engaged to support the delivery of platform services, including payment processing, identity verification, and customer support

Notification of Third-Party Sharing

Where third-party recipients are listed on the platform, users may refer to those listings for details of the relevant parties. Where specific recipients are not listed, Baji will inform users of the purpose and scope of any such sharing prior to or at the time the data is disclosed, to the extent permitted by applicable law.

Consent Through Use

By registering on and continuing to use this platform, users provide their consent to the sharing of personal data with third parties as described in this document. Users who do not consent to such sharing should discontinue use of the platform and contact the support team for further assistance.

This platform may contain links to third-party websites that are not operated or controlled by Baji. These external websites maintain their own independent privacy policies and data handling practices, for which Baji bears no responsibility.

Scope of Baji’s Responsibility

Baji is not responsible for the content, privacy practices, or data security measures of any external website that a user may access through a link on this platform. The inclusion of any link on this platform does not constitute an endorsement or recommendation of the linked website or its operators.

Caution When Visiting External Sites

Users are advised to exercise caution when navigating away from this platform to third-party websites. It is recommended that users review the privacy policy of any external website before submitting personal information or engaging with its services. Baji cannot guarantee the confidentiality or security of any data shared with external websites and accepts no liability in connection with such interactions.